Privacy Policy
This privacy notice of NEW CRYPTO ERA II S.A.S. DE C.V. ("we", "us", or "our") describes how and why we may collect, store, use and/or share ("process") your information when you use our services ("Services"), for example, when you: visit our website or any other of our websites that link to this privacy notice; download and use our mobile application, or any other application of ours that links to this privacy notice; engage with us in other related ways, including any sales, marketing, or events. Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
Summary of Key Points
Here are the main provisions of our privacy notice, but you can get more detailed information on any of these topics by following the link after each key point or by using our table of contents below to find the relevant section. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us. Do we process any sensitive personal information? We do not process sensitive personal information. Do we receive any information from third parties? We may receive information from publicly available databases, marketing partners, social media platforms, and other external sources. Learn more about information received from other sources. How do we process your information? We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with legal obligations. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal basis to do so. Learn more about how we process your information. When and with whom do we share personal information? We may share information in specific situations and with certain third parties. Learn more about when and with whom we share your personal information. How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to overcome our security and improperly collect, access, steal, or alter your information. Learn more about how we keep your information safe. What are your rights? Depending on your geographic location, applicable privacy law may grant you certain rights regarding your personal information. Learn more about your privacy rights. How can you exercise your rights? The easiest way to exercise your rights is to submit a data access request or contact us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what we do with the information we collect? Review the full privacy notice.
TABLE OF CONTENTS
1. What information do we collect? 2. How do we process your information? 3. What legal bases do we rely on to process your information? 4. When and with whom do we share your personal information? 5. What is our position on third-party websites? 6. Do we use cookies and other tracking technologies? 7. How long do we keep your information? 8. How do we keep your information safe? 9. What are your privacy rights? 10. Controls for the "DO NOT TRACK" feature 11. Do United States residents have specific privacy rights? 12. Do residents of other regions have specific privacy rights? 13. Do we make updates to this notice? 14. How can you contact us about this notice? 15. How can you review, update, or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise when you contact us. Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: - names - phone numbers - email addresses - mailing addresses - usernames - passwords - contact preferences - contact or authentication data - billing addresses - debit/credit card numbers. Sensitive Information. We do not process sensitive personal information. Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. Application Data. If you use our application(s), we may also collect the following information if you choose to grant us access or permission: - Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings. - Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you use our application(s), we may also collect information about your mobile device’s network, operating system or platform, device type, unique device ID, and information about the features of our application(s) you interact with. - Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving such communications, you may turn them off in your device’s settings. This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collected In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information), but it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. The information we collect includes: - Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings). - Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. - Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services. Information collected from other sources In Short: We may collect limited data from public databases, marketing partners, and other outside sources. To enhance our ability to provide relevant marketing, offers, and services to you and to update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles, social media URLs, and custom profiles for the purposes of targeted advertising and event promotion.
2. How do we process your information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent. We process your personal information for various reasons, depending on how you interact with our Services, including: - To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep it in working order. - To deliver and facilitate delivery of Services to the user. We may process your information to provide you with the requested service - To respond to user inquiries and offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. - To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. - To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. - To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow communication with another user. - To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services. - To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see the section "What are your privacy rights?" below. - To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. - To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. - To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them. - To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you. - To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. What legal bases do we rely on to process your personal information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to pursue our legitimate business interests. If you are located in the EU or UK, this section applies to you: The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following legal bases: - Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent. - Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services, or at your request prior to entering into a contract with you. - Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: - Send users information about special offers and discounts on our products and services; - Develop and display personalized and relevant advertising content for our users; - Analyze how our Services are used so we can improve them to engage and retain users; - Support our marketing activities; - Diagnose problems and/or prevent fraudulent activities; - Understand how our users use our products and services so we can improve user experience; - Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with law enforcement or a regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in legal proceedings in which we are involved. Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person. If you are located in Canada, this section applies to you: We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example: - If the collection is clearly in the interests of an individual and consent cannot be obtained in a timely way; - For investigations and detection and prevention of fraud; - For business transactions under certain conditions; - If the information is contained in a witness statement and is necessary to assess, process, or settle an insurance claim; - For identifying injured, ill, or deceased persons and communicating with next of kin; - If we have reasonable grounds to believe an individual has been, is, or may be the victim of financial abuse; - If it is reasonable to expect that collecting and using the information with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province; - If disclosure is required to comply with a subpoena, warrant, or court order; - If the information was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced; - If the collection is solely for journalistic, artistic, or literary purposes; - If the information is publicly available and is specified by the regulations
4. When and with whom do we share your personal information?
In Short: We may share information in specific situations described in this section and/or with the following third parties. We may need to share your personal information in the following situations: - Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. - Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us. - Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions. - Other Users. When you share personal information (for example, by posting comments, content, or other material to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Likewise, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile. - Offer Wall. Our application(s) may display a third-party hosted “offer wall.” Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in exchange for accepting and completing an advertisement offer. This offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic location or demographic information. When you click on the offer wall, you will be redirected to an external website belonging to another party, and you will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and to properly credit your account with the relevant reward. You should review the policies of such third parties and contact them directly to respond to your questions.
5. What is our position on third-party websites?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services. The Services, including our offer wall, may contain links to third-party websites, online services, or mobile applications, and/or advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantees regarding such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link to a third-party website, service, or application does not imply that we endorse them. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services.
6. Do we use cookies and other tracking technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
7. How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than twelve (12) months past the start of the period of user account inactivity. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. How do we keep your information safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
9. What are your privacy rights?
In Short: In some regions, such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to: - (i) request access to and obtain a copy of your personal information, - (ii) request rectification or erasure, - (iii) restrict the processing of your personal information, - (iv) if applicable, data portability, and, - (v) not be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner. Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal, nor—when applicable—will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the "unsubscribe" link in the emails we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. Account Information - If you would at any time like to review or change the information in your account or terminate your account, you can: - Contact us using the contact information provided; - Log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements. Cookies and similar technologies: - Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. f you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services
Controls for Do-Not-Track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted in the future that we must follow, we will inform you about that practice in a revised version of this privacy notice.
11. Do United States residents have specific privacy rights?
In short: If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you are granted specific rights regarding access to your personal information. What categories of personal information do we collect? In the past twelve (12) months, we have collected the following categories of personal information: Category "Examples " "Collected " "A. Identifiers " "Contact information such as real name, alias, postal address, phone or mobile number, unique personal identifier, online identifier, IP address, email address, and account name " "YES " "B. Personal information under California customer records law " "Name, contact information, education, employment, employment history, and financial information " "YES " "C. Protected classification characteristics under federal or state law " "Gender and date of birth " "YES " "D. Commercial information " "Transaction records, purchase history, financial details, and payment data " "YES " "E. Biometric information " "Fingerprints and voiceprints " "YES " "F. Internet or other similar network activity " "Browsing history, search history, online behavior, data on interactions with our and other websites, applications, systems, and advertisements " "YES " "G. Geolocation data " "Device location " "YES " "H. Audio, electronic, visual, thermal, olfactory, or similar information " "Images and audio, video, or call recordings created in connection with our business activities " "YES " "I. Professional or employment-related information " "Business contact information to provide services at a business level, job title, work history, and professional qualifications (if you apply for a job) " "YES " "J. "Inferences drawn from other personal information " "YES " K. "Sensitive personal information " "NO ". We will use and retain the collected personal information as needed to provide the Services or for: - Categories A–K: as long as the user maintains an account with us. We may also collect other personal information not listed here when you interact with us in person, online, by phone, or by mail in the context of: - Receiving help through customer support channels; - Participating in customer surveys or contests; - Facilitating the delivery of Services and responding to your inquiries. How do we use and share your personal information? See section "HOW DO WE PROCESS YOUR INFORMATION?" for more details. Will your information be shared with anyone else? We may share your personal information with service providers under written contracts. We may use your personal information for our own business purposes, such as internal research and demonstration. We have not sold or shared personal information with third parties for business or commercial purposes in the past twelve (12) months and do not intend to in the future. California Residents. Under Section 1798.83 of the California Civil Code, known as the “Shine the Light” law, California users can request once a year, free of charge, a list of third parties to whom we have disclosed personal information for their direct marketing purposes, including the categories of information shared. If you are a California resident and wish to make such a request, please contact us using the contact information below. If you are under 18, reside in California, and have a registered account, you have the right to request removal of unwanted data you publicly post on the Services. To request removal, contact us with the email address associated with your account and confirm you reside in California. We will ensure the data is not publicly displayed, though it may not be completely removed from all systems (e.g., backups). CCPA Privacy Notice. This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the following rights: - Right to know what personal data we collect and use. - Right to delete your personal information, with exceptions (e.g., compliance with legal obligations). - Right to opt out of the sale or sharing of your personal data (we do not sell your data). - Right to non-discrimination for exercising privacy rights. We do not process sensitive personal information as defined by the CCPA. Verification Process: - We verify your identity before fulfilling a request. This may involve matching information you’ve previously provided or contacting you via known methods. Additional information may be requested for security or anti-fraud purposes. Other State Rights (Colorado, Connecticut, Utah, Virginia) Each state grants rights including: - Right to know/access/correct/delete personal data. - Right to data portability. - Right to opt out of targeted advertising or profiling. You may appeal any denied request by emailing us at info@aifory.pro. Responses will be sent within 45–60 days depending on the state. Financial Incentives: - If we offer a price/service difference in exchange for your personal data, we’ll provide clear notice and the option to opt in or out at any time.
12. Do residents of other regions have specific privacy rights?
In short: You may have additional rights based on your country of residence. Australia and New Zealand We collect and process your personal information in accordance with the obligations and terms outlined in: - the Privacy Act 1988 (Australia), and - the Privacy Act 2020 (New Zealand). This Privacy Notice complies with the requirements set out in both Privacy Acts, especially: what personal information we collect from you, rom which sources, for what purposes, and who else may receive your personal information. If you choose not to provide the personal information necessary for the relevant purposes, this may impact our ability to provide services, including: - offering you the products or services you request - responding to your inquiries or assisting you - managing your account with us - verifying your identity and securing your account. You have the right to request access to or correction of your personal information at any time. You can make such a request by contacting us using the details found in the section: "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?". If you believe we are unlawfully processing your personal information, you have the right to lodge a complaint: - to the Office of the Australian Information Commissioner (OAIC) if you're in Australia, or - to the Office of the New Zealand Privacy Commissioner if you're in New Zealand.
13. Do we make updates to this notice?
In short: Yes, we will update this notice as necessary to remain compliant with relevant laws. We may update this Privacy Notice from time to time. The updated version will be indicated by a revised date and will be effective as soon as it is accessible. If we make material changes, we may notify you by: - prominently posting a notice, or - directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed about how we protect your information.
14. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at: info@aifory.pro
15. How can you review, update, or delete the data we collect from you?
You have the right to request: - access to the personal information we collect from you, - to change that information, or - to delete it. To review, update, or delete your personal information, please submit a data access request.